After being grounded in Atlanta during the recent safety inspection of Delta’s MD88 planes, I asked the ticket agent if she could book me on a different airline. She told me that Delta had no arrangement with competing airlines for such situations.
In my area all hospitals have signed a memorandum of understanding (MOU) to assist each other in a medical disaster. They all sit at the table and develop cooperative disaster plans. Despite the fact that there are several competing health organizations, they realize that no one wants their ” market share” during an emergency.
Perhaps the airline industry could learn a lesson from the health care industry.